Shipping policy

Thank you for shopping with MaisonWeaves 🤍 We work hard to get every order to you as smoothly as possible.

Processing Time

• Orders are typically processed within 2–5 business days.
• Custom or personalized orders may take longer depending on the design.

Shipping Times

Estimated delivery times after dispatch:

• Canada: 3–10 business days
• United States: 5–12 business days
• International: 7–20 business days

Please note these are estimates and may vary due to customs, weather, or carrier delays.

Tracking

• Tracking is provided on most orders once shipped.
• You’ll receive a notification with tracking details when your package is on the way.

Customs & Import Fees

• International buyers are responsible for any customs duties, taxes, or import fees charged by their country.

Delays / Missing Packages

If your order is delayed or marked delivered but not received, please message us and we’ll gladly help investigate and find a solution.

Incorrect Address

Please ensure your shipping address is correct before ordering. If you notice an error, contact us as soon as possible.

Questions

Feel free to reach out anytime — we’re happy to help 😊